Join Us on Our Mission to Improve Patients' Lives.

Full Time
Big Lake, MN
Posted 2 days ago

Summary of Position

The Customer Service Representative is responsible for communicating and responding to the inquiries of existing and prospective customers on behalf of the company. In this position, you will be responsible to maintain interaction with customers and solve customer issues on a day-to-day basis while portraying a professional attitude and providing superior customer service.

Essential Functions

  • Act as Point of contact between the manufacturer and the customer; build and maintain exceptional relationships.
  • Process orders for customers; contract review
  • Maintain customer portals.
  • Monitor and maintain shipping and scheduling reports.
  • Provide support to complete customer requests.
  • Collaborates with cross functional teams to suggest changes to strategies and make recommendations based on customer feedback to enhance current processes.

Qualifications:

Education

  • High School Diploma, Associate's Degree preferred.

Experience

  • 5+ years in Customer Service, Customer Relations Role. Experience in a Manufacturing setting strongly preferred, but not necessary.

Required Skills

  • Ability to portray a professional attitude and provide excellent service.
  • High level of attention to detail, organization, and prioritization skills.
  • Must be able to work independently and as part of a team.
  • Excellent verbal and written communication skills.
  • Proficiency in creating detailed reports based on customer interaction.
  • Microsoft Office Suite, ERP System Software

Summary of Position The Customer Service Representative is responsible for communicating and responding to the inquiries of existing and prospective customers on behalf of the company. In this positio...

Full Time
Knightstown, IN
Posted 2 days ago

TOMZ Corporation is looking for a Project Manager to join our organization. A leader in manufacturing of devices and components for major medical device companies, TOMZ offers competitive compensation and excellent benefits. Those include 401k, health/dental, vision, and paid time off. TOMZ maintains a modern, clean, and safe facility with state-of-the-art equipment and dedication to continuous process improvement. TOMZ is registered with the FDA as a Class 2 and Class 3 Medical Device Manufacturer and is certified to ISO 13485.

Summary of Position

Reporting to the Chief Commercial Officer, this position is primarily responsible for coordinating with cross-functional teams to successfully managing the development of new and existing Projects. Utilizing project management and system tools to track projects deliverables.

Essential Functions

  • Manage and coordinate activities related to the development, documentation, and validation of medical devices.
  • Generate and maintain project plans, schedules, task lists and project risk registers that enable the team to execute project activities.
  • Coordinate activities across different functional groups within the company, customers, and suppliers to ensure successful completion of project goals and milestones.
  • Track project health in terms of schedule, budget, and technical risks utilizing project tracker.
  • Prepares and presents project status reports to internal and external stakeholders.
  • Proactively anticipate project risks and issues, and carefully formulates and implements risk mitigations and corrective/preventive actions.
  • Create and maintain documentation per company procedures and 13485 requirements.
  • Coordinates and directs customer meetings and visits, and day-to-day customer communication.
  • Interfaces with suppliers to manage schedules and priorities.
  • Manage financial aspects of internal and customer programs.
  • Perform post-project reviews to analyze reasons for project issues that can be addressed and prevented in future projects. 
  • Support team members to strengthen and achieve company-wide initiatives.
  • Other duties as assigned.

Qualifications:

  • 4-Year degree or 5+ years manufacturing/equivalent of directly transferrable industry work experience
  • Experience in manufacturing in a regulated engineering/manufacturing environment.
  • Must be able to fully interpret technical drawings, specifications, process capability, and CNC manufacturing knowledge.

Preferred Skills

  • Ability to communicate complex ideas, Project status and risks to internal and external stake holders.
  • Willingness to travel, if required
  • Must maintain high ethical standards.
  • Must demonstrate good organizational skills.
  • Strong computer skills, including Excel, MS Office suite and MS Project.
  • Strong analytical skills, must be able to obtain, evaluate, and apply secondary research information.
  • Technical report preparation and formal presentation skills.
  • Excellent verbal and written communication skills
  • Demonstrated ability to work in a fast-paced environment.
  • Self-motivated with a can-do attitude
  • Customer-centric mindset

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls.  The employee is occasionally required to stand, and/or walk.  The employee must occasionally lift and/or move up to 10 pounds while moving files or small packages.  The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

TOMZ Corporation is looking for a Project Manager to join our organization. A leader in manufacturing of devices and components for major medical device companies, TOMZ offers competitive compensation...

Full Time
Berlin, CT
Posted 1 week ago

TOMZ Corporation is in search of a Quality Inspector to join our team! A leader in manufacturing of devices and components for major medical device companies, TOMZ offers competitive compensation and excellent benefits. Some of those include 401k, health/dental, vision and paid time off. TOMZ maintains a modern, clean, and safe facility with state-of-the-art equipment and dedication to continuous process improvement. TOMZ is registered with the FDA as a Class 2 and Class 3 Medical Device Manufacturer and is certified to ISO 13485.

Summary of Position

Reporting to the Department Manager, this position will have direct responsibility for the quality control functions within the Department. TOMZ manufactures parts via high precision metal machining, assembly, and anodize processes for Medical Devices. The successful candidate will be expected to maintain the ISO 13485 standards documentation and/or perform inspections on machined components · Perform further complex inspections on machined components utilizing methods such as comparators, CMM and/or various manual and automated techniques. Faced paced work environment.

Essential Functions

  • Perform and provide training assistance for inspections on machined components, as required, utilizing conventional visual and layout inspection techniques and equipment. Ex. include microscopes, calipers, micrometers and gages.
  • Execute Incoming, First Piece, FAI, In-process, and Final Inspection, as assigned.
  • Completes and compiles necessary documentation related to Quality Inspection standards.
  • Ensure proper material control, identification and traceability is maintained for conforming and nonconforming material through the manufacturing processes.
  • Accurately review and ensure Good Document Practices (GDP) are upheld for Routers/Inspection Plans/Device History Records (DHRs) throughout the manufacturing process and in preparation for final lot release/shipment.
  • Support Quality Best Practices and GDP/GMP continuous improvement efforts.
  • Utilize and navigate ERP and QMS systems to ensure inspection and traceability activities are properly documented and controlled, as needed.
  • Utilize the ERP system to prioritize and support product final acceptance and shipment, as needed.
  • Generate Packing Slips and Certificates of Compliance (C of C) in accordance with TOMZ and/or customer requirements.
  • Support physical and/or electronic record retention.
  • Must follow occupational Safety and Health requirements including Personal Protective Equipment (PPE) guidance and rules.
  • Other duties and responsibilities as assigned.

Qualifications:

Education

  • High school diploma, GED, or equivalent directly transferrable work experience (Manufacturing or Engineering discipline preferred).

Experience

  • Minimum of 3-5 years’ experience in a regulated manufacturing environment.

Qualifications

  • Regulated manufacturing industry experience (e.g. Aerospace, Defense, Pharmaceutical, etc.)
  • Ability to effectively read and understand blueprints, specifications, and procedures.
  • Knowledge of dimensional, visual and mechanical inspection processes.
  • Strong background concerning the usage and care of mechanical measurement equipment, tools and hand-held tools including micrometers, calipers, dial indicators, height gages, pin gages, etc.
  • Maintains accuracy and attention to detail at all times and completes tasks in a timely manner.
  • “Hands-on” self-starter with ability to work both independently and as part of a team.
  • Strong verbal and written English language communication skills.
  • Competency with Microsoft Office (i.e. Outlook, Word, Excel, and PowerPoint).
  • Ability to work with a variety of functional areas, including R&D, Manufacturing, and QA, as required, accomplishing results with minimal guidance.

Preferred Skills

  • Quality certification(s) (e.g. ASQ CQT, QCI, etc.).
  • Class I, II and/or III Medical Device manufacturing experience.
  • Knowledge of and experience with GMP/ISO standards.

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls.  The employee is occasionally required to stand, and/or walk.  The employee must occasionally lift and/or move up to 20 pounds while moving files or small packages.  The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

TOMZ Corporation is in search of a Quality Inspector to join our team! A leader in manufacturing of devices and components for major medical device companies, TOMZ offers competitive compensation and ...

Full Time
Berlin, CT
Posted 1 week ago

TOMZ Corporation is looking for a Post-Machining Operations Manager to join our organization. A leader in manufacturing of devices and components for major medical device companies, TOMZ offers competitive compensation and excellent benefits, including 401k, health/dental, vision, and paid time off. TOMZ maintains a modern, clean, and safe facility with state-of-the-art equipment and dedication to continuous process improvement. TOMZ is registered with the FDA as a Class 2 and Class 3 Medical Device Manufacturer and is certified to ISO 13485.

Summary of Position

The position is responsible for leading a team with a focus on maintaining the highest level of operational performance and quality possible within various manual and mechanical metal finishing and chemical finishing operations, Heat Treating, Deburring, Laser Welding, Assembly and Laser Marking of finished good devices and instruments, at TOMZ. This position is responsible to define and build the team; to ensure that the proper tools and training are in place for the team; and to coach and provide oversight to ensure the success of the team.

Essential Functions

Duties and responsibilities include, but are not limited to:

  • Define Department Structure and Build a Team geared toward success.
    • Ensure that staffing and resource levels are aligned with the needs of the department and that resources are deployed strategically to best utilize their capabilities.
    • Ensure that members of the department are properly trained and are equipped to be successful in meeting or exceeding the expectations of their given role.
    • Ensure that department schedules are aligned to consistently achieve the required level of output.
    • Ensure that equipment is maintained per preventive maintenance schedules and coordinate outside service or support as required to keep equipment in good repair.
  • Coach, Mentor and Manage members of the department.
    • Monitor and maintain the performance records and document development plans through the performance review process for employees within the department.
    • Engage all members of the department and encourage a strategic, collaborative, problem solving environment focused on continuous improvement and driving new best practices.
    • Ensure adherence to company policy and expectations regarding start and end times for the shift and defined break times, and compliance to all Quality requirements.
    • Maintain attendance records and manage requests for time off within the department.
    • Monitor and maintain the Labor entries, review process standards.
  • New Technology Integration    
    • Identify areas or operations within the department that create unsafe conditions through normal work processing, or with highly repetitive motion and collaborate with Engineering to develop and implement strategic automation solutions.
    • Collaborate with Engineering to introduce new technology and develop new best practices focused on providing device components with the highest level of quality; improving cycle times; and creating the most reliable and capable process possible.  
  • Prioritize Workflow per the Master Schedule. Measure and Maintain Department Performance objectives such as on time delivery (schedule adherence), Production Efficiency, Scrap Rate, and Training Matrix Completion or other as deemed appropriate by senior management.
  • Other duties and responsibilities as assigned.

Qualifications:

Education

  • Minimum 4-Year degree or equivalent of directly transferrable industry work experience (Engineering discipline preferred).
  • Lean Six Sigma Green Belt Certification Preferred

Experience

  • Minimum of 5 years of experience in a manufacturing or engineering role showing career advancement with increased responsibly, in a regulated manufacturing environment.
  • Minimum of 3 years of supervisory/coaching experience.

Qualifications

  • Ability to read and understand and Train/Coach general finishing operations per company procedures, work instructions, and best practices.
  • Medical Device or other regulated manufacturing experience (Aerospace, Defense, Pharma., etc.)

Preferred Skills

  • Knowledge of, and experience with, cGMP/ISO Standards.
  • Strong verbal and written English language communication skills.
  • Demonstrate ability and/or experience in computer use and general office software - Microsoft Office (i.e. Outlook, Word, Excel, and PowerPoint).

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls.  The employee is frequently required to stand, and/or walk.  The employee must occasionally lift and/or move up to 30 pounds while moving components, fixtures, equipment and/or small packages.  The employee will be working with and around and directing others on the safe handling of hazardous chemicals that may require use of personal protective equipment (supplied by TOMZ). The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

TOMZ Corporation is looking for a Post-Machining Operations Manager to join our organization. A leader in manufacturing of devices and components for major medical device companies, TOMZ offers compet...

Full Time
Big Lake, MN
Posted 1 week ago

TOMZ Corporation is looking for highly skilled Swiss Programmer with a specific expertise in milling to join our organization. A leader in manufacturing of devices and components for major medical device companies, TOMZ offers competitive compensation and excellent benefits. Those include 401k, health/dental, vision, and paid time off. TOMZ maintains a modern, clean, and safe facility with state-of-the-art equipment and dedication to continuous process improvement. TOMZ is registered with the FDA as a Class 2 and Class 3 Medical Device Manufacturer and certified to ISO 13485.

Summary of Position

Support the organization’s Turning, Milling and Grinding operations of complex medical devices through new development projects as well as optimization of existing legacy programs. Work in cross functional teams to drive continuous improvement and ensure production objectives are met; including but not limited to programming for new product development, optimization of legacy programs for improved throughput, standardization of programs to current best practices, and research and implementation of new tooling and process technology. TOMZ is a fast-paced work environment.

Essential Functions

Duties and responsibilities include, but are not limited to:

  • Ability to program various pieces of CNC equipment across multiple sites as directed to support critical and/or high-value projects milling, turning, and grinding, Multi spindle, Multi Axis and Swiss style programs for manufacture of medical devices- implants and instruments.
  • Analyze drawings, design models, and sketches to determine dimensions and configuration of cuts, selection of cutting tools, machine speeds, and feed rates according to shop processes, customer specifications, and machine capabilities.
  • Actively participate in process development projects and DFM with internal and external teams
  • Revise programs to eliminate instruction errors, omissions, and update programs with new technology/methods to improve efficiency; meet customer delivery dates.
  • Coordinate with Quality Engineering to help facilitate the development of Process Control Plans, Manufacturing Inspection Plans, and gaging/fixturing requirements.
  • Machine set-up skills required to accomplish 1st article parts and short run NPI products. With an occasional small production run if needed.
  • Design fixtures for post processing operations.
  • Strong knowledge of NC Code, Tooling, and Manufacturing Process
  • Knowledge of CAD/CAM software (SolidWorks and Esprit preferred)
  • Blueprint reading and knowledge of Geometric Dimensioning and Tolerancing (GD&T)
  • Effective communication to all levels of internal and external customers
  • Ability to apply logic and reasoning to solve complex problems.

Qualifications:

Education

  • Associate degree in technical or scientific field or equivalent work experience.

Experience

  • Minimum of 5 years’ experience of programming and machine set-up in a medical device manufacturing environment or similar.

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is frequently required to stand, and/or walk. The employee must occasionally lift and/or move up to 30 pounds while moving components, fixtures, equipment and/or small packages. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

TOMZ Corporation is looking for highly skilled Swiss Programmer with a specific expertise in milling to join our organization. A leader in manufacturing of devices and components for major medical dev...

Our Mission

To enhance the lives of patients by sustainably manufacturing innovative medical devices for leading OEMs around the globe.

We Manufacture Medical Devices

We specialize in manufacturing the best medical device implants for medical teams and surgeons around the world. Most of our team will tell you that the work is very fulfilling because we help people live better lives.

Company Values & Culture

Our DNA is as unique as everyone that works here.

Put Patients First
Surgical teams around the world rely on us to help improve their patient's lives. Our impact is on a global scale and our team members recognize the importance of their work.
Embrace Diversity
Our workforce is incredibly diverse by design. Individuals from different backgrounds offer valuable, unique perspectives. Diversity leads to innovation and open-mindedness.
Learn & Grow
We invest in our people, our facility, and technology to foster an environment of innovation and out-of-the-box thinking. Ideally, we all support the same mission.

Reward Great Effort

We consistently evaluate the work our team members do and reward them not only financially, but with growth opportunities as well. Your goal is our goal.

Why Work at TOMZ?

We are large enough to offer stability and great benefits, yet small enough to recognize you as an individual and not just “another employee.”

Multiple departments from facilities management to engineering allows you to explore different career paths.

The medical devices industry is experiencing explosive growth with no signs of stopping any time soon.

We have completed our 8th expansion which includes amenities such as locker rooms, showers, an expanded cafeteria, and more.

We have a deep bench of knowledgeable pros to help you.

Everything from 401K to top-of-the-line healthcare, life insurance, and more!

What Our Team Members Have to Say

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Benefits

401(k) Retirement Plan

We will match $0.50 on the dollar up to an 8% contribution. Work with us, retire with us.

Overtime Available

Opportunities to earn overtime hours are available as needed.

Paid Holidays

9 paid holidays AND enjoy a half-day the work day before the paid holiday.

Paid Vacation

Paid vacation starts accruing from the day you start.

Referral Bonus

All employees are eligible to earn a $3,500 referral bonus!

Health Insurance Plans

Enjoy a low employee co-pay with high contributions towards your plan.

Dental Insurance Plans

Yes - we have a great dental plan as well!

Annual Bonus

Production teams achieving set performance goals receive an annual performance bonus.